LOOK AT WHAT OUR CUSTOMERS HAVE TO SAY:
We specialise in IT Support for small and medium sized businesses mainly in London and the South East but we are able to offer support to any business within the UK.
Our typical customer has 5 to 300 workstations, is a professional service business, and relies heavily on e-mail, the internet and their computer network for running their business. Our clients hire us to support their network either because they do not want to incur the overhead and cost of a full-time IT staff or because we are able to supplement the skill sets and work with their current in-house IT department.
We are most successful in working with clients that:
- Demand reliability and security from their computer network.
- See technology as a power tool for increasing productivity and gaining competitive advantages.
- Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
- Are willing to invest in technology to improve communication and eliminate manual tasks.
Here’s what some of our customers have to say about us:
Quick and Efficient Response
"We signed up with 25sevenIT's Stress-Free IT Support Programme because we need the peace of mind that our computer systems will work when we switch them on in the morning. The biggest benefit for us is the reassurance that the system is being monitored proactively and that there is a very quick and efficient response when minor problems do occur. We see the computer system as a tool. If it is running smoothly, this allows us to focus on what is important to us, running and developing our business."
Steve Hervey, Director, Impromptu
'Can-do' and flexible attitude
"The changing nature of project work along with its fast pace and short deadlines means our requirements and their timeframes are liable to change at short notice. 25sevenIT have accommodated a number of changes, urgent requests and have assisted us with matters beyond what we would ordinarily expect. The “can do” and flexible attitude with which they have approached working with us has made our work easier and more enjoyable!
Excellent value for money
We feel that we have received excellent value for money in contracting 25sevenIT. This is of particular importance as we are publicly funded, and are conscious of spending our resources efficiently and wisely"
Yasmin Lambert - Project Administrator - FE Self Regulation
The level of support is second to none.
"We have used the services of 25sevenIT now since our inception 18 months ago and they were recommended to us due to their friendly nature and fast response times. As we have grown as a company, our support needs have changed and more issues have become ‘business critical’. The level of support provided has been second to none and they have continued to support and promote our growth throughout. We find their services fast, reliable and pro-active in maintaining our network systems. The fixed monthly cost is also a great assistance in budgeting. I have no hesitation in recommending the services of 25sevenIT to any company looking for a reliable, knowledgeable and personable IT Support solution."
Sharon Batchelor, Office Manager, NCPI Solutions
The all-inclusive monthly fee saves us at least 20%
"What we love most about 25sevenIT's support plan is that we no longer have IT problems cropping up on a day to day basis like we used to. Everything just runs smoothly the way it should...the all-inclusive monthly fee saves us at least 20% on our previous IT costs when we just waited for something to break before we rang someone to come in and fix it. We just get on with making sales while 25sevenIT look after our network in the background"
Sarah Macoun, Director, EasyScore
A very cost effective way of buying peace of mind.
“It is not an easy decision to outsource your IT, and we have had issues in the past, so we looked very carefully at a number of options before deciding on 25sevenIT. Overall, they were more responsive, very experienced and really seemed to understand the needs of our business.
We are a tough customer but they consistently exceed our expectations. They are always available with a professional, yet friendly voice when we need them and solve most issues remotely within minutes. They also come into the office on a regular basis to conduct general maintenance and security updates which keep our systems running smoothly. We find their knowledgeable input at our monthly review meetings particularly helpful in ensuring that our IT infrastructure is always developing in line with our strategic growth plans. As a public company we need our IT spend to be as accountable as anything else in the business and the monthly service contract has proved to be a very cost effective way of buying peace of mind.”
Peter Brophy, Financial Director, Association of Colleges
