IT Support For The Hospitality Industry
AT 25sevenIT we understand that hospitality staff are operating in a highly pressured environment. We make it our mission to ensure that your customers’ experience is not affected by technology failure and downtime.
We have a dedicated team providing support to multi-site hospitality organisations across the UK – from hotels, restaurants, bars and nightclubs. Our specialist EPOS knowledge and experience means we keep your terminals updated and your technology running at peak performance 24x7.
As recognition of our expertise and exceptional customer service, Zonal Retail Data Systems, appointed 25sevenIT as its first UK based EPOS reseller, to focus primarily on providing enhanced IT services to independent hospitality operators.
25sevenIT is a one-stop shop providing a single point of contact for your entire IT infrastructure and related issues, from installation, pricing and menu management through to 24 hour proactive monitoring and maintenance. Everything comes via our London based Helpdesk where live, English speaking technicians are on hand to provide support and maintain your IT systems.
The Advantages of Partnering with 25sevenIT:
- We manage your entire IT infrastructure – desktops, laptops, servers, tills, electronic devices, printers, PDAs
- An affordable fixed monthly fee gives you lower IT expenses and predictable IT budgets – no hidden surprises.
- Proactive monitoring and maintenance 24x7 ensures maximum uptime and peak performance.
- Best-in-class antivirus solutions, commercial-grade firewalls, industry-leading anti-spam solutions and security updates protect your IT systems from vulnerabilities and potential hacker attacks.
- A dedicated team of Electronic Point of Sale (EPOS) technicians provide fast response to pricing changes, menu updates and promotions
- We liaise with all third party technology vendors on your behalf and take ownership of all issues – everything comes through our Helpdesk
I highly recommend 25sevenIT
"The guys at 25sevenIT have been fantastic – they quickly understood the specialised needs of our business and were making improvements from day one. I highly recommend 25sevenIT and would be happy to talk to any prospective customer about the exceptional level of service we receive and the positive impact it has had on our staff and our business. I can now concentrate on moving the business forward rather than worrying about our systems."